Products · Core platform

Support

Cloudflare Support-focused documentation

Pricing and limits

Cloudflare's docs have no pricing or limits page for Support. Its pricing comes with Cloudflare's plans.

Timeline

3 entries since February 2024.

August 2026

  • New Cloudflare Status page

    The Cloudflare Status page at www.cloudflarestatus.com ↗︎ has been rebuilt. It is available at the same address, and every previously documented Status API ↗︎ endpoint remains supported, so existing bookmarks, integrations, and monitoring continue to work. Notifications that fire even when Cloudflare is down The status page now has its own notification system, delivered independently of Cloudflar…

April 2026

  • Direct access to Support from the dashboard

    Direct access to Support from the dashboard The Support button in the dashboard global navigation header now takes you directly to the Cloudflare Support Portal ↗︎, eliminating the previous dropdown menu. This change ensures that when you need help, you spend less time navigating the UI and more time getting the answers you need. What changed? Previous behavior: Selecting ? Support opened a dropd…

  • Redesigned Support Portal for faster, personalized help

    Redesigned "Get Help" Portal for faster, personalized help Cloudflare has officially launched a redesigned "Get Help" Support Portal to eliminate friction and get you to a resolution faster. Previously, navigating support meant clicking through multiple tiles, categorizing your own technical issues across 50+ conditional fields, and translating your problem into Cloudflare's internal taxonomy. Th…